Terms and conditions

Taxes:
Any customs duties, taxes, or other import-related fees incurred after the package has been delivered are the responsibility of the recipient.

For both local and international orders, we do not collect taxes or additional fees (other than shipping costs), as tax rates and import duties vary depending on the regulations of your location.

We apologise for any inconvenience caused and recommend you check with your local tax or customs authority for further information.

VAT (Value-Added Tax) or GST (Goods & Services Tax) may apply depending on your location.

We do not collect VAT/GST at checkout.

VAT/GST fees varies depending on your location. Please contact your local postal office for further enquiries.

Please note that there may be an additional delay of 1-2 weeks in delivery time due to customs processing. While we make every effort to ensure timely delivery, delays at customs are beyond our control.

Damaged Goods:
We are committed to ensuring that all products delivered to you are in excellent condition. However, if you receive damaged goods, please contact us at [email protected] within 7 days of delivery. Be sure to include your order number and photos of the damaged items.

As a gesture of goodwill, we will offer you a 10% discount on your next purchase after receiving your report.

Thank you for your understanding, and we appreciate your continued support.